DELIVERY

Where are you based?

In the United States, but our products are sourced from all over!

What couriers do you use?

United States Postal Station

Do you ship overseas?

Absolutely, we ship worldwide!

Can I pay for express delivery?

currently we do not offer express shipping but very soon we will. Processing takes 2-3 business days shipping takes 3-5 business day.

QUALITY

Are your Hair extensions made from human hair?

Yes, our extensions are made from 100% human hair. We specialize in offering raw hair extensions, ensuring the highest quality and natural look for our clients.

Is your hair Remy? And what does this mean?

Remy hair refers to human hair that has its cuticles intact and aligned in the same direction, from root to tip. This alignment ensures minimal tangling and matting, as well as a natural look and feel. Raw extensions are often Remy hair, as they maintain the hair's natural integrity and quality. Therefore, raw extensions typically meet the criteria of Remy hair due to their high-quality sourcing and minimal processing

What grade are your hair extensions?

The grading system for hair extensions can vary depending on the supplier or manufacturer, but generally, raw hair extensions are considered to be of the highest grade available. We offer raw hair therefore, we can confidently state that your hair is of the highest grade available in the industry.

CARE

Can the Hair extensions be straightened and curled?

Certainly! Our hair extensions are crafted from high-quality human hair, which can be treated just like your natural hair. You can confidently straighten and curl them to achieve your desired look without compromising their quality or integrity. Always ensure to use heat protectant products and seek professional advice for best results and maintenance tips.

Can the Hair extensions be dyed or toned?

Yes, our raw hair extensions can be dyed or toned. Our hair retains its natural characteristics, allowing for versatile styling options including coloring and toning to match your desired shade or style preferences effectively. However, we always recommend consulting a professional stylist for coloring services to ensure the best results and to maintain the integrity of the hair extensions.

How should you care your hair extensions?

Proper care is essential to preserving the quality and longevity of raw hair extensions. Begin by gently washing them with a sulfate-free, alcohol-free shampoo in lukewarm water, avoiding vigorous scrubbing to prevent tangling. Follow with a moisturizing conditioner applied to the lengths and ends, leaving it on for a few minutes before rinsing with cool water. Pat dry with a towel and avoid rubbing or twisting the hair. Use a WET brush to gently detangle, starting from the ends and working up to the roots.

When styling, apply a heat protectant and use heat tools sparingly on low settings. Store extensions in a cool, dry place away from direct sunlight to prevent damage, and consider professional maintenance appointments to trim ends and ensure seamless integration with natural hair. With these steps, you can maintain the beauty and durability of your raw hair extensions effectively for years.

RETURNS

Can the Hair extensions and products be returned?

We regret to inform you that we do not accept returns on hair extensions due to hygiene and quality control reasons. We strive to maintain the highest standards of hygiene and ensure that all our products meet rigorous quality checks before shipment. We encourage you to carefully review your order before purchasing and reach out to us with any questions or concerns prior to placing your order. However, we do offer store credit or exchanges within 7 days of receipt purchase, provided the extensions remain unused, unstyled, and in their original sale state and packaging. We take pride in ensuring the highest standards of quality control and hygiene for our customers. .

All sale items are final sale, and we regret to inform you that we do not accept exchanges or refunds on these purchases.